Cookie Policy

Last updated: 14 July 2026

This Cookies Policy explains how More Zen. Less Chaos uses cookies and similar technologies when you visit or use our website.

It explains:

what cookies are;
which types of cookies may be used;
why we use them;
how third parties may use cookies through our website; and
how you can manage your cookie preferences.

This policy should be read alongside our Privacy Policy, which explains how we collect, use, share and protect personal information.

1. About Us

Business name: More Zen. Less Chaos
Location: Manchester, United Kingdom
Email: hello@morezenlesschaos.com
Website: morezenlesschaos.com

More Zen. Less Chaos is an online store offering wellness, comfort, sleep, relaxation and everyday self-care products.

Our website is created and hosted using Wix.

2. What Are Cookies?

Cookies are small text files that websites store on your computer, mobile phone, tablet or other internet-connected device.

They allow a website to recognise your browser or device and may store information about your visit.

Cookies can help websites:

operate correctly;
keep shopping baskets active;
remember login details or preferences;
process checkout securely;
understand how visitors use the website;
improve website performance; and
measure or personalise advertising.

Cookies do not always identify you directly. However, some cookies and similar technologies may collect information that can be linked to you, your browser or your device.

3. Similar Technologies

In addition to traditional cookies, our website and authorised third-party services may use similar technologies, including:

pixels;
tags;
scripts;
web beacons;
software development kits;
local storage;
session storage;
device identifiers; and
tracking links.

In this policy, references to “cookies” include these similar technologies where appropriate.

4. First-Party and Third-Party Cookies

First-party cookies

First-party cookies are placed directly by our website or by Wix on behalf of More Zen. Less Chaos.

They may be used to operate the website, remember preferences, maintain the shopping basket or support checkout and account features.

Third-party cookies

Third-party cookies are placed by an organisation other than More Zen. Less Chaos.

These may be used by services such as:

Wix;
PayPal;
card-payment processors;
analytics providers;
advertising platforms;
social-media services;
embedded content providers; and
applications added to our Wix website.

Third parties control their own cookies and may use information according to their own privacy and cookie policies.

5. Session and Persistent Cookies

Session cookies

Session cookies are temporary and usually expire when you close your browser.

They may be used to:

maintain your shopping basket;
keep you signed into an account;
remember information during checkout; and
support website security.

Persistent cookies

Persistent cookies remain on your device for a set period or until you delete them.

They may be used to:

remember your preferences;
recognise returning visitors;
store cookie-consent choices;
support analytics; and
measure marketing performance.

The exact lifespan of each cookie depends on its purpose and the provider that places it.

6. Types of Cookies We Use

The cookies used through our website may fall into the following categories.

6.1 Essential cookies

Essential cookies are necessary for the website and online store to function properly.

They may be used to:

maintain website security;
prevent fraud;
keep the website stable;
manage network traffic;
remember products added to your shopping basket;
enable checkout;
process payments;
maintain customer login sessions;
remember cookie preferences; and
provide services you specifically request.

Because these cookies are necessary to operate the website or provide a requested service, they cannot normally be switched off through our cookie-consent tool.

You may be able to block them through your browser settings, but doing so may prevent parts of the website from working correctly.

6.2 Functional cookies

Functional cookies help provide additional features and remember choices you make.

They may remember:

your preferred language;
your region;
account settings;
display preferences;
previously viewed products; and
other personalised website settings.

These cookies are not always essential, so we will request consent where required.

Rejecting functional cookies may mean that some personalised features do not work as expected.

6.3 Analytics and performance cookies

Analytics cookies help us understand how visitors use our website.

They may collect information about:

the number of website visitors;
which pages are viewed;
which products receive the most attention;
how visitors move between pages;
how long visitors spend on the website;
which websites or advertisements referred visitors to us;
whether visitors encounter errors; and
general website performance.

We use this information to improve our website, products and customer experience.

Analytics information may be aggregated so that it does not directly identify an individual. However, analytics providers may also process identifiers such as IP addresses, cookie IDs or device information.

We will obtain consent before using non-essential analytics cookies where required.

6.4 Advertising and marketing cookies

Advertising cookies may be used to understand the effectiveness of marketing and display advertisements that are more relevant to visitors.

They may help us or our advertising partners:

measure advertising campaigns;
understand whether an advertisement led to a visit or purchase;
limit how often an advertisement is shown;
build an audience based on website activity;
display advertisements on other websites or social-media platforms; and
reconnect with visitors who viewed products but did not complete a purchase.

These cookies may track browsing activity across different websites, apps or devices.

Advertising and marketing cookies will only be used after consent has been obtained where required.

Rejecting these cookies does not necessarily mean you will stop seeing advertisements. It generally means the advertisements may be less personalised.

6.5 Social-media cookies

Where our website contains social-media buttons, embedded posts, videos or other social features, the relevant platform may place cookies.

These cookies may allow the platform to:

recognise whether you are signed into your social-media account;
record interactions with embedded content;
connect website activity with your social-media profile;
enable sharing functions; and
measure or personalise advertising.

Social-media platforms may track your activity even when you do not actively click a social-media button, depending on how their technology is configured.

These cookies are controlled by the relevant platform and are subject to its own privacy and cookie policies.

7. Wix Cookies

Our website is created and hosted using Wix.

Wix may use cookies and similar technologies to:

keep the website secure;
identify logged-in customers;
maintain sessions;
operate the shopping basket and checkout;
monitor website performance;
prevent fraud;
remember visitor preferences;
record cookie-consent choices;
provide website analytics; and
support Wix applications and website features.

Some Wix cookies are essential to the operation of the website. Others may be used only after you give consent through our cookie banner.

The cookies placed by Wix may change as Wix updates its services or as we add, remove or change features on our website.

8. Payment Cookies

Our website accepts payment through PayPal and credit or debit card payment providers.

Payment providers may use cookies and similar technologies to:

process transactions;
maintain payment sessions;
authenticate customers;
detect and prevent fraud;
protect payment security;
remember payment preferences; and
comply with legal and regulatory requirements.

Some payment cookies may be essential for completing a purchase.

When you select a payment provider or are redirected to its website, that provider may place its own cookies and process information according to its own privacy and cookie policies.

More Zen. Less Chaos does not control cookies placed directly on PayPal or another payment provider’s website.

9. Dropshipping and Fulfilment Providers

Our products may be stored, processed or dispatched by third-party dropshipping suppliers or fulfilment partners.

These suppliers do not normally need to place cookies on your device merely to fulfil an order.

However, cookies may be used if:

supplier applications are integrated into our Wix website;
supplier content is embedded on a page;
product availability or shipping tools are provided through a third-party application; or
you are directed to a third-party website.

Any third-party cookies will be subject to the relevant provider’s practices.

10. Analytics Services

We may use Wix Analytics or other analytics services to understand how visitors use the website.

Depending on the tools installed, analytics providers may collect:

IP addresses;
cookie identifiers;
browser and device information;
approximate location;
pages viewed;
referral information;
interactions with products or website features;
session duration; and
transaction or conversion information.

Non-essential analytics technologies will only be activated after consent where required.

The exact analytics services used may change as we review and develop our website.

11. Advertising Services

We may use advertising or social-media services to promote More Zen. Less Chaos.

These could include platforms such as:

Google;
Meta, including Facebook and Instagram;
Pinterest;
TikTok; or
other advertising networks.

We will only identify a particular provider in our active cookie list where its technology is actually installed on the website.

Advertising providers may use cookies or pixels to measure visits, sales or other actions and to provide personalised advertising.

Non-essential advertising technologies will only be used after appropriate consent has been obtained.

12. Our Cookie-Consent Banner

When you first visit our website, you may be shown a cookie-consent banner.

The banner allows you to:

accept non-essential cookies;
reject non-essential cookies; or
manage individual cookie categories.

Essential cookies may remain active because they are necessary for the operation and security of the website or to provide a service you request.

Your selection may be stored in a consent cookie so that we can remember your preferences.

You can change or withdraw your consent at any time through the Cookie Settings, Privacy Settings or similar link displayed on our website.

Withdrawing consent will not make processing that occurred before withdrawal unlawful.

13. How to Manage Cookies

You can manage cookies in several ways.

Through our cookie settings

Use the cookie settings link on our website to review or change your choices for non-essential cookies.

Through your browser

Most browsers allow you to:

view stored cookies;
delete cookies;
block all cookies;
block third-party cookies;
clear cookies when you close the browser; and
receive a warning before a cookie is stored.

Cookie controls are usually found in the privacy or security section of your browser settings.

The steps vary between browsers and devices, so you should consult your browser’s help pages for current instructions.

Through your device settings

Mobile phones, tablets and other devices may provide additional controls for tracking, advertising identifiers or application permissions.

Through third-party providers

Some analytics, advertising and social-media providers offer their own privacy, advertising or opt-out controls.

Changing settings directly with a third party will be governed by that provider’s policies.

14. What Happens If You Disable Cookies?

Disabling non-essential cookies should not prevent you from browsing the basic website or placing an order.

However, some optional features may be less personalised or may not work as expected.

Blocking essential cookies may prevent you from:

adding products to your shopping basket;
staying signed into your account;
completing checkout;
processing payment;
retaining preferences; or
using secure areas of the website.

15. Cookie Retention

Cookies remain on your device for different lengths of time.

A cookie may:

expire when you close your browser;
remain for a few minutes or hours;
remain for several days or months; or
remain until you manually delete it.

We aim to ensure cookies are not kept for longer than reasonably necessary for their purpose.

Third-party cookie retention periods are determined by the relevant third party.

The most accurate current information about particular cookies and their expiry periods should be displayed through our cookie-consent tool or active cookie list.

16. Current Cookie List

The exact cookies used on a Wix website can change depending on:

Wix platform updates;
Wix applications installed;
payment methods enabled;
analytics tools connected;
advertising pixels added;
social-media features used; and
changes made to the website.

For this reason, the current list of cookies should be generated or displayed through our Wix cookie-consent platform.

The active cookie list may include the following information:

cookie name;
provider;
purpose;
category;
whether it is a first-party or third-party cookie; and
expiry period.

Visitors should refer to the Cookie Settings or Cookie Details link on our website for the most current list.

17. Personal Information Collected Through Cookies

Some cookies may involve the processing of personal information, including:

IP addresses;
online identifiers;
device identifiers;
browsing activity;
account activity;
purchase activity;
approximate location; and
advertising or preference data.

Where cookie information constitutes personal information, it will be handled in accordance with our Privacy Policy and applicable data-protection law.

Our Privacy Policy explains:

our lawful bases for processing;
how information is shared;
international data transfers;
retention periods; and
your rights under the UK GDPR.

18. International Transfers

Some cookie providers, including Wix, payment providers, analytics platforms, social-media platforms and advertising networks, may process information outside the United Kingdom.

Where personal information is transferred internationally, the transfer must be supported by an appropriate legal safeguard where required.

Further information about international data transfers is provided in our Privacy Policy and in the privacy policies of the relevant third-party providers.

19. Updates to This Cookies Policy

We may update this Cookies Policy when:

we add or remove website features;
we install or remove Wix applications;
we change analytics or advertising services;
our payment arrangements change;
Wix changes the cookies it uses;
legal requirements change; or
we improve our privacy practices.

The latest version will be published on this page with an updated revision date.

We may ask you to renew your cookie choices if we make a significant change to the cookies or technologies used.

20. Contact Us

For questions about this Cookies Policy or how cookies are used on our website, contact:

More Zen. Less Chaos
Manchester, United Kingdom
Email: hello@morezenlesschaos.com
Website: morezenlesschaos.com

You can also contact us if you need help locating or changing the cookie settings available on our website.